Mark Pincus
Founder,
Chief Executive Officer &
Chief Product Officer

Mark is the founder, CEO and chief product officer of Zynga. He founded the company in 2007 with a mission of connecting the world through games, and in founding zynga.org, he also believes that games can do good.

On his way to creating Zynga, Mark started three companies. In 2003, he launched Tribe.net, one of the first social networks. Before that, he founded Support.com, a pioneer in automating tech support, and took it public. In 1995, he launched FreeLoader, the first web-based consumer push company. Mark started his career in new media and venture capital before he discovered his calling as a consumer technology entrepreneur. Mark also made founding investments in Napster, Brightmail, Twitter and Facebook.

Mark graduated summa cum laude from University of Pennsylvania’s Wharton School of Business and earned an MBA from Harvard Business School. He is an angel investor in multiple Silicon Valley startups and regularly gives lectures to aspiring entrepreneurs.

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Mark Pincus

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September 11, 2008

Comments

I agree with Shannon that Tribe is an amazing network. It is why when Tribe put out the call for premium memberships, I signed up immediately and plunked down $60.00 for a year.

However, in that simple transaction many things changed. I went from being a user to a customer. In that shift I had expectations I didn't have before. I expected to have the promises offered by Tribe when I paid for my premium membership to be fulfilled. And now I want a pwnie!! ;)

Shannon's suggestion is right out of the Burning Man playbook. Unfortunately, asking for volunteers in addition asking them to fork over money is getting old. Tribe is neither a charity nor a not-for-profit. :\ If it were, than putting a hat out for a donation would have been better than asking users to become premium members.

You told me in a recent email that Tribe is not profitable. I'm truly sorry to hear that. I wish it were. I would think that with the Google AdSense alone it would be. Add in the memberships and there you go! As a businesswoman myself, I want nothing more than to see it succeed.

You also told me that Tribe is not a business. I feel that this statement is disingenuous. Doesn’t Tribe Networks, Inc own Tribe? The site claims Utah Street Networks, so it’s a bit confusing. Nonetheless, Tribe smells like a duck and it quacks like a duck.

Practically everyone I know on Tribe is wondering: would it take to make Tribe continue to flourish to grow? In my own small ways, I've promoted Tribe through word of mouth and even through podcasts. I also paid a premium. More than anything I believe in Tribe, I value it highly and I hope you can figure out a way to make it work. But please decide if Tribe is a business that serves its customers, or a personal project that requires the volunteer efforts of its users to continue. Bottom line: for me to continue contributing Tribe -- whether by volunteering or making donations -- you’re going to have to earn my trust back by answering this question: Is Tribe a community or is it a corporation?

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