Mark Pincus
Founder,
Chief Executive Officer &
Chief Product Officer

Mark is the founder, CEO and chief product officer of Zynga. He founded the company in 2007 with a mission of connecting the world through games, and in founding zynga.org, he also believes that games can do good.

On his way to creating Zynga, Mark started three companies. In 2003, he launched Tribe.net, one of the first social networks. Before that, he founded Support.com, a pioneer in automating tech support, and took it public. In 1995, he launched FreeLoader, the first web-based consumer push company. Mark started his career in new media and venture capital before he discovered his calling as a consumer technology entrepreneur. Mark also made founding investments in Napster, Brightmail, Twitter and Facebook.

Mark graduated summa cum laude from University of Pennsylvania’s Wharton School of Business and earned an MBA from Harvard Business School. He is an angel investor in multiple Silicon Valley startups and regularly gives lectures to aspiring entrepreneurs.

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Mark Pincus

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May 14, 2009

One happy user!

Compute: Back up ... Zynga update ... data recovery ... more

Submitted by SHNS on Tue, 05/12/2009 - 16:46.

Q. What happened with Zynga? Don't leave us hanging!

A. Regular readers will note that I recently gently urged Zynga, a game manufacturer on such platforms as Facebook and MySpace, to improve their customer support and technical support. I received a sincere apology from Mark Pincus, CEO of Zynga, and shared a conference call with its management team, offering some suggestions on how I'd improve things. I enjoyed talking with the team and really believe they are trying to improve things. I will keep in touch with them and pass along your comments in aggregate to them.

They also promised some cool improvements to "Mafia Wars" (and gave me back my "Defense!")

Posted at 10:34 AM |

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Comments

Dear Mark, I would just like to say a huge thank you for all the support and help solving my issues with the game of Mafia wars. I have found that whenever i have had a problem whatever it may be that you have been extremely helpful and have always done all you can to solve this issue. Your game applications are so much fun and have made my time on facebook alot more interesting and enjoyable . Your staff member Chris is extremely helpful also. So thanks one again and keep up the good work you all do .

Posted by: sara carrington | May 16, 2009 at 07:44 PM

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