Compute: Back up ... Zynga update ... data recovery ... more
Submitted by SHNS on Tue, 05/12/2009 - 16:46.
Q. What happened with Zynga? Don't leave us hanging!
A. Regular readers will note that I recently gently urged Zynga, a game manufacturer on such platforms as Facebook and MySpace, to improve their customer support and technical support. I received a sincere apology from Mark Pincus, CEO of Zynga, and shared a conference call with its management team, offering some suggestions on how I'd improve things. I enjoyed talking with the team and really believe they are trying to improve things. I will keep in touch with them and pass along your comments in aggregate to them.
They also promised some cool improvements to "Mafia Wars" (and gave me back my "Defense!")