Mark Pincus
Founder,
Chief Executive Officer &
Chief Product Officer

Mark is the founder, CEO and chief product officer of Zynga. He founded the company in 2007 with a mission of connecting the world through games, and in founding zynga.org, he also believes that games can do good.

On his way to creating Zynga, Mark started three companies. In 2003, he launched Tribe.net, one of the first social networks. Before that, he founded Support.com, a pioneer in automating tech support, and took it public. In 1995, he launched FreeLoader, the first web-based consumer push company. Mark started his career in new media and venture capital before he discovered his calling as a consumer technology entrepreneur. Mark also made founding investments in Napster, Brightmail, Twitter and Facebook.

Mark graduated summa cum laude from University of Pennsylvania’s Wharton School of Business and earned an MBA from Harvard Business School. He is an angel investor in multiple Silicon Valley startups and regularly gives lectures to aspiring entrepreneurs.

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Mark Pincus

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June 12, 2009

Dealing with with game hackers

Zynga has taken some massive actions this week to protect our users from in game hackers.

if you feel you have been wrongly banned from our games go to our customer support and they will verify your account status.

We have massively scaled our customer support to well over 100 full time reps to help deal with this.

You can also post to this blog and I will do my best to respond.

I'm sorry for any trouble anyone has had. We strive to offer a fun, safe environment for you to play with your friends and (nice) other people:)

Posted at 10:02 AM |

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Comments

hello Mark,

I got banned from the "free" game of Texas Holdem Poker without any warning. I emailed the customer service but I didn't get any reply from them. I had fun playing poker till now. If you are gonna ban me forever at least give me an explanation. I may assure you that i never sold or bought any chips from anyone. I see the Reminder every time I join, why would I wanna sell/buy chips, just to get me banned???

Please get in touch.
Best Regards Fatjon Doda

P.S. my Poker ID is http://apps.facebook.com/texas_holdem/playa.php?uid=1%3A590035642

Posted by: Fatjon Fatjon | June 12, 2009 at 12:10 PM

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