Happy new year to all zynga gamers.
We would love to hear what's your top wishes for zynga games in 2010.
We know you want better reliability and availability of our games. We are actively working on this.
We know you want easier access to our customer support and faster response to your questions. We now have over 300 people working in cs and are developing our in house capabilities too.
What new features you would like in our games?
What new games would you like to play with friends?
What's your ultimate fantasy game?
How often do you play our games? How many of your friends play with you?
We would love to hear from you.
Best wishes to you and your friends and family for 2010 from the zynga family!
Mark Pincus
Founder,
Chief Executive Officer &
Chief Product Officer
Founder,
Chief Executive Officer &
Chief Product Officer
Mark is the founder, CEO and chief product officer of Zynga. He founded the company in 2007 with a mission of connecting the world through games, and in founding zynga.org, he also believes that games can do good.
On his way to creating Zynga, Mark started three companies. In 2003, he launched Tribe.net, one of the first social networks. Before that, he founded Support.com, a pioneer in automating tech support, and took it public. In 1995, he launched FreeLoader, the first web-based consumer push company. Mark started his career in new media and venture capital before he discovered his calling as a consumer technology entrepreneur. Mark also made founding investments in Napster, Brightmail, Twitter and Facebook.
Mark graduated summa cum laude from University of Pennsylvania’s Wharton School of Business and earned an MBA from Harvard Business School. He is an angel investor in multiple Silicon Valley startups and regularly gives lectures to aspiring entrepreneurs.
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December 31, 2009
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Zynga’s Mission
connecting the world through games
connecting the world through games
Zynga Core Values
- Build games you & your friends love to plays
- Meritocracy: level ups
- Be CEO, own outcomess
- Move at Zynga speeds
- Zynga first: decisions for the greater goods
- Innovate on best of breed mechanics
Customer service is a joke.
Sinse posting my "connection error" trouble to several groups, I am flooded with msg's from tons of folks with the same trouble. We all seem to get the same, lame "canned" response... "were workin on it". Zynga has tons of ways for you to spend real money on the games but ZERO ways to get tech, support. They boast "300 in customer service" BS! They sidetrack you with 100 things to try on your machine, knowing it is on their end. When you cannot get on with several different computers... guess what???? It's not our machines!!! Zynga has some fun games... but the "support" is just not there. (unless you want to spend some money!) Honest replies, not excuses would be great, but so far...silence.
Last ticket # 091230-007433
Posted by: Jim | January 01, 2010 at 10:14 AM