Mark Pincus
Chief Executive Officer &
Chief Product Officer

Mark is the founder, CEO and chief product officer of Zynga. He founded the company in 2007 with a mission of connecting the world through games, and in founding, he also believes that games can do good.

On his way to creating Zynga, Mark started three companies. In 2003, he launched, one of the first social networks. Before that, he founded, a pioneer in automating tech support, and took it public. In 1995, he launched FreeLoader, the first web-based consumer push company. Mark started his career in new media and venture capital before he discovered his calling as a consumer technology entrepreneur. Mark also made founding investments in Napster, Brightmail, Twitter and Facebook.

Mark graduated summa cum laude from University of Pennsylvania’s Wharton School of Business and earned an MBA from Harvard Business School. He is an angel investor in multiple Silicon Valley startups and regularly gives lectures to aspiring entrepreneurs.

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Mark Pincus

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December 31, 2009


Customer service is a joke.
Sinse posting my "connection error" trouble to several groups, I am flooded with msg's from tons of folks with the same trouble. We all seem to get the same, lame "canned" response... "were workin on it". Zynga has tons of ways for you to spend real money on the games but ZERO ways to get tech, support. They boast "300 in customer service" BS! They sidetrack you with 100 things to try on your machine, knowing it is on their end. When you cannot get on with several different computers... guess what???? It's not our machines!!! Zynga has some fun games... but the "support" is just not there. (unless you want to spend some money!) Honest replies, not excuses would be great, but so far...silence.
Last ticket # 091230-007433

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